Running new products in ever greater variety, and then in the shortest possible time and at low cost. These are the demands being made by the market on manufacturers today in practically all walks of industry. As far as product documentation is concerned, this means covering all variants and options, being cost-effective and time-efficient and, in addition, complying with legal requirements.
Our services are:
Service & maintenance literature:
High-quality service literature is the central tool in the after-sales sector in order to carry out complicated repair procedures quickly and in a short period of time to minimise downtimes and costs. Our service literature specialists are dedicated to being practical. They have learned their trade from the ground up and then, after having become master technicians and engineers, devoted themselves to professional literature.
Customer literature (Operating and instruction manuals):
The most well known form of the technical documentation is a necessary evil for many companies that, as a result of a comprehensive quantity of different requirements, standards and guidelines that binds capacities and, costs money. However, at the latest, it is just these documents that play a central role when dealing with liability issues.
Our editors are experts when dealing with the requirements of laws and standards that give you back your capacities for dealing with your core tasks.
Spare parts catalogue:
A well structured, technically clear spare parts catalogue is playing an increasingly important role in the after-sales business as a customer loyalty instrument. We consult our customers with the selection of proper and future-proof catalogue media, layout the catalogue data with them and manage these over a long period.