Case Studies
arvato services - technical information
Case Studies

Boll & Kirch - Revision and restructuring of product documentation

Company profile

BOLL & KIRCH FILTERBAU GmbH is the world leader in the sector for filtration technology. They have a very extensive range of products that extends to the field of special machines and plant engineering.

Project definition by our customer

The topic of product liability is increasing in significance on a global basis. For this reason, all operating manuals and spare parts catalogues must be evaluated, checked and translated. A special requirement was that in the field of filtration technologies, several different documentation guidelines had to be applied at the same time.
Furthermore, an content management system should be introduced for the long term and sustainable optimisation of the documentation.

Solutions for our customer

In the first project phase, arvato services took charge of reviewing and creating new documents, as well as revising existing operating manuals and parts catalogues. This has already been implemented in a content management system with regard to future use of the document. The documentation has been structured modularly for this purpose. This also included creating new templates and drawings, as well as importing and converting 3D data from the client. Here the focus was particularly on compliance with all current national and international standards and guidelines. During the further course of the project, arvato services took over the translation of the twenty source documents into four languages with the use of translation memory systems and terminology lists.

Benefits to our customer

  • Rapid implementation by taking over the entire documentation process by arvato services, from the research to the finished translation in a PDF document
  • Flexible insertion of the contents and quick, cost effective adaption with future revisions possible due to the modularisation of the documentation
  • Fast translations which results in reduced costs by making use of translation memory systems
  • Securing the homogeneity of the translation (style, linguistic, etc.) across the entire documentation process by making use of translation memory systems

Other co-operations

In the second project phase, arvato services supported BOLL & KIRCH FILTERBAU GmbH by introducing a content management system. The partnership that has been set up for a long-term cooperation includes not only continued extensive consulting services covering the complete documentation environment, but also the training and supply of temporary employees.

Services

  • Consulting
  • Technical Authoring
  • DTP and illustration
  • Translation
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